Order usually Wrong
I feel for you if you must eat here, because I assure you this will be one of the worst experiences of your life. Living here in Caledonia, dining options are extremely slim, so I suspect they exploit that fact by knowing that consumers do not have other options.

When placing an order here regardless how clear one is in communicating, in my experience they are correct about 50% of the time. Meaning that 1/2 of the time when I check my order at the window it is incorrect. Always check your order at the window, or it is very likely you will have an order that is incorrect.

As a vegetarian that orders breakfast sandwiches without meat, this is a very unpleasant experience. Furthermore, it seems that when they do hand me my sausage muffin sandwich, and I inform them that the order is incorrect, their method for correcting is to remove the sausage patty. Clearly that doesn't work, as meat is typical juicy, and that juice subsequently flavors the entire sandwich, even after the fact.

So now when that happens I have to clearly state that an entire new sandwich must be made, one that NEVER had meat to begin with. This is done about 50% of the time. The rest of the time the person handing me the "corrected" sandwich assures me that it is a new one. Of course, this is insulting to my intelligence when I open it and can SMELL the sausage.

So I am practically on a first name basis with management, because I generally don't have 20+ minutes to spend getting a correct muffin sandwich without meat. So I call, and call, and they replace the sandwich the next time I go through, Meaning on the days where there is a big hassle I must forego breakfast, but I have the comfort of knowing the next time I experience such a hassle for an egg and cheese sandwich I won't be required to pay for it.

So yes, as soon as another quick option for breakfast opens up, I will no longer endure the insult and incompetence of the staff of this poorly staffed franchise.

Consider yourself warned...and good luck.

A customer only because there are no other choices.    [19 Oct 2007 10:18:41]

Food:    Service:    Ambiance:    Overall: 

     ­Anonymous