You never go home hungry
This is the place to be when you are hungry and want something fast. You will never leave here hungry. Food is good (sauce could use a little more spice) but other than that its a great place. People are friendly.    [15 Aug 2003 15:33:20]

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Recommended Dishes: Best chicken parmagian in NYC

     ­Anonymous   

Fine Old World Food Served With a Heavy Handed Helping of Abuse.
You know, I just came back from Manganaro’s Hero Boy, because I was walking by and wanted some Italian food. I avoid the other side of the restaurant where the old lady works in the back, because she is extremely rude. This was my first time going in Hero Boy side of the restaurant. I went in there hoping to get the same food, but without the abuse. But they are on the rude side too, and I probably won’t come back.
So, while still eating my Manganaro’s lunch here at work, I suspected that if I googled the key words: Manganaro’s New York rude, that I’d find that my experience was not unique. And I'm finding many customer reviews that mention the verbal abuse received there.
Well, let me tell you about the lady in the back. First of all let me tell you the place looks like a classic old-world Italian place. I went in, was looking at the food. Before I could open my mouth, the lady yelled at me, telling me she didn’t have all day, and that I should order my food right now. There was no line, I was the only person there at the moment, so it’s not like I was holding up other customers.
I walked out with my food, thinking I’d never go back again, but not long after, that craving for Italian food was back and I went back in to try one more time. No problems this time, but as I was being served, 3 or 4 German tourists came in, looking around. She barked out from behind the counter, telling them this is not a tourist attraction and to order their food now or get out!
So, I decided I’d never go in there again. I wonder how many other people have made the same decision, and I wonder how much it is costing the restaurant in lost profit? Certainly there is someone, the owners maybe, who might be concerned about the effect of this rudeness on their bottom line.
At this point, I’m wondering whether a meatball hero and salad is worth the 15.00 I spent, considering the bad taste it leaves in your mouth, not the food, mind you, but the attitude some of their employees.
And, I mentioned this just now to a co-worker and he began to recite similar war-stories about what happened to him in there, or what he saw being done to other customers.    [24 Jan 2007 12:26:59]

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     ­James