Guidelines for Rating Restaurants

Service

5 Absolutely seamless service, professional to the utmost. Every last detail was looked after.

4 Courteous, prompt and friendly staff. Other than one or two details, there was no room for improvement.

3 A pleasant experience. There were a few problems with service, but it did not detract too much from the meal.

2 The service needs some help here. Inattentive or unhelpful staff made the dining experience less than pleasant.

1 What service? The staff was rude or ignored me altogether. My complaints were not dealt with.



Ambiance

5 Exactly suited to my taste and to this type of restaurant. Many unexpected extra touches delighted me. Everything was flawless.

4 Atmosphere, setting and decor and cleanliness were exceptional and there were some extra features. A few details may not be to my taste.

3 A fitting, pleasant atmosphere, but nothing unexpected. OR: There were some problems that detracted from an otherwise nice ambiance.

2 The ambiance was not well done or not to my taste. There were problems in cleanliness, decor or atmosphere.

1 Where's the taste police and the health inspector when you really need them? There were serious problems at this restaurant.



Food

5 The best food of this kind I have tasted. Nothing could have made it better.

4 Outstanding cuisine. A few details were not exactly to my taste, but it was an excellent example of this kind of cooking.

3 Quite enjoyable. One or two dishes lacked a bit in preparation or flavor, but overall it was a nice experience.

2 Some of the food was enjoyable, but some was not to my liking. OR: The food was uninteresting and average.

1 All of the food was poorly prepared. I did not enjoy any of it.